Mar 25

Our first Young Gun post by Abhirup Bhattacharya

The creation of Linux was perhaps one of the most democratizing events in the world of business. Linux creator Linus Torvalds himself asked programmers worldwide to submit and work on codes for Linux platform. It led to the creation of an open source (OS) platform where anyone can contribute code and become part of the process. But what it also resulted in is the first successful and practical application of the process of collective wisdom. Today Linux is believed to be one of the fastest growing OS platforms in the world. That is the power of Collective Wisdom!

Now the question is what exactly is Collective Wisdom?

Let us consider you run an enterprise E and about to bring out a path-breaking product P. There has to be a lot of investment in R&D for the enterprise to make which in turn means lots of costs. It is quite possible that someone half way across the globe has already worked out a solution for the technology needed but is using it for a different purpose. All you need to do is reach him. It is here that the power of collective wisdom comes to effect.

OS & Collective Wisdom has the following advantages over traditional R&D:

1. Cost: The cost incurred in this method is far less than that incurred from in-house R&D.

2. Greater Expertise: It is quite possible that in this search you might come across a talent whom you would like to be a part of your enterprise team. Thus it serves as a talent hunt of sorts thereby bringing greater expertise to your team.

3. Unconventional Solutions: There is a fair bit of chance that you will come across a solution which is totally unconventional – A solution that can take your stocks shoot up in the long run !

There are quite a few global giants including FMCG major P&G which manages a major chunk of its development program through this process. It has often been criticized as another name for outsourcing however the corporates have traditionally defended it by saying rather than giving their ideas (which happens in out sourcing) they are simply sourcing the best ideas from across the globe.

Even in the coding sphere, TopCoder does precisely the same thing. IT Majors like Microsoft submit IT projects to it which is then coded by members of TopCoder in return for recognition and cash prizes running as high $100,000 in some cases. All the competitions happen in the form of matches where members compete and also chat live with each other.

If we look at the contests for business ideas, it also works on the same principle. The idea is simple: Getting the best minds to work together for you in addition to the wave of new radical ideas some of which are a cut above the rest. Bottom line: “No one is as smart as everyone.” Question is: Are you smart enough to implement it in your office team?

About the Author: Abhirup Bhattacharya is a fashion technology graduate of NIFT, India, with global experience in marketing and merchandising with clients like Walmart and Macy’s. If you liked reading his article, you can reach him at abhirup.merch@gmail.com, follow him on twitter @abhirupbh, or read more at www.ideasmakemarket.com – A platform for business ideas.

As I enjoy sharing my insights here to encourage leadership and skill development among young professionals, I also want to recognize the unique insights that this class of rising talent contain in their own right. This is a post from one of these ‘young guns’, the first in a series on this blog featuring young and rising talent.  Look for more to come … Deb Dutta.

Guest Posting: If you’d like to know more about guest posting on the Deb Dutta Blog, contact me via Twitter or LinkedIn. Or leave a message below. I’ll follow up with you. Thanks for reading, and here’s to shared successes!

Mar 17

Telecom Service Providers will be big buyers of networking technology for the next 7-10 years. The evolution of the phone into a device for email, instant messaging, games, social networking and music or video means that the payloads that emit from the phones and run through the invisible pipes that connect to other phones are also changing. My organization, Brocade, builds these network pipes and we are transforming this industry through massive innovation!!! In the beginning of 2011, I hired a sales leader to drive our Service Provider business. He joined us with capability, passion, and a commitment to succeed!  As this leader settled in, I suggested that he organize a team boot-camp, set some priorities, build team spirit and go after this burgeoning marketplace!

He agreed and asked me if I could kick off the two-day session and speak briefly to his team. Unfortunately I was on a business trip on the day but nevertheless agreed to speak over video-conference. Just before I headed out to the airport the previous day, I called the leader and his next level managers for a quick chat on what they were planning to accomplish in the boot-camp. They gave me a run down and the agenda was quite comprehensive. Then I asked the leader what near term goal he had for his team to accomplish during the two-day session… Continue reading »

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Mar 09

Organizational and team success and failures are driven by a collective set of people. So a leader’s capability begins with the quality of people the leader can bring into the team and organization.  Hiring the right skills and attitudes not only gets the job done while exceeding expectations but also frees up the leader’s intellectual bandwidth to apply to more strategic and impactful matters. Conversely, when inappropriate skills and people are hired, they end up being high maintenance, taking up more of the leader’s time, delaying schedules, and lowering the performance of the entire group.

Identifying and hiring top talent takes practice. I encourage my team to interview people as a habit—regardless of whether or not a position may be open.  Through professional and social interactions, you will meet people that you will want to keep in view for the future.  If you are lucky, you may come across outstanding talent and you may want to create a position for them where it makes sense. Learn to identify these opportunities and don’t let them pass you by!

You will also want to leverage your current employees when seeking talent. It’s cheaper and more reliable to hire through internal references rather than looking more to outside sources. Make internal referral bonuses financially attractive for the employees and actively market the initiative internally. I have seen many organizations where employees are amazingly unaware of this ‘easy money’ and are not being leveraged enough! If an internal reference leads to hiring, make sure that the employee who referred gets paid on time. Organizational credibility can be built or destroyed depending on how long it takes to respond to its reward commitment.

When interviewing potential talent, you want to begin by making a first-class impression about yourself and your organization the moment you meet the candidate. Most hiring managers forget that the interview process is a two-way evaluation. You don’t want to interrogate the candidate! Treat the candidate like you would treat a top customer and watch the magic of the chemistry unfold. The interview will yield better results when both the interviewer and the candidate are at ease and open to discussion. Such an environment brings the best out of both participants.

You have finally identified that top talent—Now it’s time to hire them and get them in the door! Continue reading »

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Mar 04

Daniel Soh is an old friend of mine in the executive search business. Over the years, he gave up the hopes of placing me within the burgeoning Asian technology sector as I was focused on building my business at Brocade. As time went by, we switched our association from being a ‘headhunter’ and ‘client’ to being good friends and trusted advisers. We met a couple weeks ago to discuss an article he was writing for one of his internal publications and he asked for my views on what it takes to build a successful organization.

Over the last 10 years Asia Pacific has grown in stature as a strategic and significant market for Brocade. We rapidly grew revenue, share, people, footprint and infrastructure. To respond to Daniel’s question, I cannot concoct a panacea that will deliver surefire results for every organization – I wish I could!

My formula for success is more a blend of many small thoughts and practices coupled with incredible execution. After persistent probing from Daniel on what the driving factors for this transformation were, I put my mind to work. I realized that the transformation rode on a set of common and consistent principles that most people are aware of but honestly lack the guts or even the desire to practice. No doubt ‘Success’ is a limited membership club!

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Mar 01

Recently, I discussed the Good and Bad of Greed as an internal motivator.  Today, I want to examine experimenting with alternative or non-cash incentives for employee recognition, talent retention, and motivation.

At work over these years, I have tried to think beyond financial and productivity metrics when considering compensation changes and employee recognition. While these metrics have been important in maintaining a successful operation, I am very aware of the fact that high-quality, strongly motivated people make or break corporate success. I believe an amicable balance can be achieved through subtle rewards – monetary, such as pay rises, bonuses and one-time cash awards, or otherwise.

Non-monetary rewards can have as much impact if not more if implemented sincerely. Organization leaders have the option of rewarding people through congratulatory notes, mentions at public forums and letting employees sincerely know that their presence and contributions make a difference. I have had no regrets whatsoever in implementing these methods.  I will go further and say that their impact in creating and maintaining a first-class work force has also been very fulfilling for me.

Daniel Pink has presented some interesting studies concerning alternative incentives for productivityWhat about you?  What motivates you to take your work to the next level?  Will you share with me a story of your own alternative incentive programs for your employees?

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